Privacy Policy
Effective date: October 30, 2026
This Privacy Policy explains how Cross Coverage Water Co., a trade name of CROSSCOVERAGE LLC, collects and uses information through our website and customer communications.
Information we collect
We collect your name, phone number, email address, street address, and details you submit on our quote form, including ZIP code, homeownership, water source, system interests, and messages. We also collect your text-message opt-in choice and consent information when you choose to receive texts.
How we use your information
We use your information to respond to quote requests, schedule installs, send appointment reminders and quote follow-ups, and provide customer care. Text messages are sent when you opt in. We do not sell personal information.
Cookies, analytics, and advertising
Our website may use cookies, analytics tools, and Meta/Facebook advertising pixels to understand website visits and measure advertising performance. These tools may collect browser and device information, pages visited, and interactions with our website. You can manage cookies through your browser settings and advertising preferences through Meta/Facebook. Blocking cookies may affect some website features.
SMS privacy
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Data retention
We retain information only as long as reasonably needed to handle your request, provide services and warranty support, maintain consent and opt-out records, and meet legal obligations. When no longer needed, information is deleted or de-identified.
Your choices
You may choose not to receive text messages and still request a quote or purchase a system. Reply STOP to opt out of texts or HELP for help. Contact us using the information below to request access to, correction of, or deletion of your personal information, subject to legal recordkeeping requirements. You may also manage cookies and advertising preferences as described above.
Contact
Cross Coverage Water Co., a trade name of CROSSCOVERAGE LLC
9838 East Research Avenue
Mesa, AZ 85212